1. Information We Collect
When you register and use the 185 platform, we collect various categories of information necessary to provide you with a secure and quality service. The following are the types of information we collect:
- Full name as per your Malaysian identification card
- Date of birth for age verification (18 and above)
- Email address and mobile number
- Encrypted passwords — we do not store passwords in plain text
- Address details if required for identity verification
- Device type, operating system, and browser version used
- IP address and approximate location based on network
- Login data, session times, and in-platform activity
- Games or categories accessed and duration of use
- Technical data for troubleshooting and service improvement
- Local bank account numbers or e-wallets (TNG, FPX, etc.) in encrypted format
- Records of deposit and withdrawal transactions in Malaysian Ringgit (MYR)
- Account holder name for ownership verification
- Transaction history for internal audit and legal compliance purposes
- Games, bets, and categories accessed most frequently
- Personal settings saved within your account
- Feedback and complaints you submit to our support team
- Anonymised aggregate data for platform usage trend analysis
2. How We Use Your Information
185 uses the information collected solely for legitimate and transparent purposes. We do not use your data for anything unrelated to the provision of this platform's services. The main purposes are as follows:
To create and manage your account, verify your identity, detect suspicious activity, and protect your account from unauthorised access. This includes sending security notifications and two-factor authentication where enabled.
To securely process deposits and withdrawals in Malaysian Ringgit, maintain transaction records for accounting purposes, and meet relevant financial compliance requirements.
To understand how Malaysian users engage with the 185 platform, identify technical issues, and optimise the interface for a smoother, more comfortable mobile experience.
To respond to customer support enquiries, send important account-related information such as transaction confirmations and security notices, and notify you of policy changes that affect you.
3. Cookies & Online Tracking
The 185 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use
- Session Cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves settings such as your preferred language and display preferences so you do not have to reconfigure them each time you log in.
- Analytics Cookies: Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
- Security Cookies: Helps detect and prevent unauthorised access and fraudulent activity on accounts.
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 185 platform, such as automatic login verification.
4. Data Storage, Security & Sharing
How we protect your data
185 applies industry-standard security measures to protect your personal information. These include data encryption in transit, strict internal access controls, continuous monitoring for security threats, and regular security audits by our technical team.
Payment details such as bank account numbers and e-wallet information are stored in encrypted format and are only accessible by authorised payment processing systems. We do not store credit card numbers or any unnecessary sensitive payment information.
Third-Party Sharing
185 does not sell, rent, or share your personal information with third parties for marketing purposes. We only share data in the following limited circumstances:
- With payment service providers required to process your MYR transactions — and they are bound by strict confidentiality agreements.
- With Malaysian authorities or law enforcement bodies where required by law or a valid court order.
- In emergency situations involving a threat to the safety of a user or others.
5. User Rights & How to Contact Us
Your rights as a 185 user
As a registered 185 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold on your account at any time.
If your information is inaccurate or out of date, you may request that we update or correct it by contacting support.
You may request account closure and deletion of your personal data, subject to applicable legal record-keeping obligations.
Changes to this privacy policy
185 reserves the right to update this privacy policy from time to time. Users will be notified of any significant changes via an in-platform notice or their registered email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
How to contact us
For any enquiries, requests, or concerns regarding this privacy policy, please contact the 185 support team:
- [email protected]
- Support available 24 hours a day, 7 days a week
- See also: FAQ
Your data is protected — time to get started
Register your 185 account today with the confidence that your personal information is in safe, responsible hands.